Delivery Options
| Destination | Standard delivery rate | Free shipping for orders over | Estimated Delivery Time (*) |
|---|---|---|---|
| Sydney Metro Melbourne Metro Brisbane Metro |
$20.00 | Free shipping on orders over $160 | 8-16 Business Days |
| Adelaide Metro Perth Metro Tasmania Select |
$20.00 | Free shipping on orders over $160 | 8-16 Business Days |
(*) Saturdays, Sundays and holidays are not considered business days. It may take one extra business day to process your order on some occasions.
Shipping Process
Once your order has been shipped, you will receive an email with your tracking number. Please note that in some cases, it may take up to 10 working days for your order to be shipped however, rest assured that your order should still arrive within the delivery timeframe stated above.
Occasionally, orders may be delayed in customs. We have taken this into account when stating our delivery times, so it's normal to see tracking pause for a time if you are closely tracking your shipment. If your order hasn't arrived by the stated delivery date, please contact us HERE.
Important Delivery Information
Please be advised that Australia Post may leave your parcel at your registered delivery address or, if delivery cannot be completed, hold it for collection at your local post office. We encourage you to monitor your tracking information regularly for the latest status of your delivery. Should your parcel be held for collection, please contact the relevant post office directly to arrange pickup.
Why are items in my order shipped in separate packages?
Usually, we try to have all your items shipped together. Despite that, we may choose to split your order to ensure you get it sooner. If that happens, you'll get a separate tracking number for every package. Don't worry - even if we send multiple packages, we'll never charge you more than the shipping cost you saw during checkout.